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Setting your own pace

Responsible Gambling at Westace Casino, on Your Terms

Play only from 18, and know that every Westace Casino account carries deposit limits, loss limits, session reminders, a cooling-off period and self-exclusion.

UK Gambling CommissionLicense 61550-5146-R-209410. Company No. 26041713, established 2017.
When you join

The Essentials of Play at This Casino

Our house way has always been plain dealing: you see who licenses us, who helps, and where to ask.

Minimum age18+
Regulator and licenceUK Gambling Commission, 61550-5146-R-209410
National exclusion registerGAMSTOP
National Gambling Helpline0808 8020 133
Limits and exclusion help[email protected]
Staying in charge

Pick Up the Controls Already in Your Account

This block settles what each control does, so you can choose the right one before you play.

When the evening gets away
Deposit limits cap how much you can pay in over a set span, and they are set before play, never after a loss. Switch them on while your head is clear.
Your monthly ceiling
Loss limits put a ceiling on what you can lose, so a bad run cannot run on. Turn them on if you have ever chased a loss.
Check the clock
Session time reminders tell you how long you have been playing, at intervals you choose. Switch them on when a session tends to stretch past what you intended.
Need a short pause?
A cooling-off period puts your play on hold for a while without closing anything down. Choose it when you want a short gap rather than a full stop.
The firm stop
Self-exclusion shuts your play here for a longer stretch and blocks the account from gambling. Use it when a pause feels too easy to undo.
Taking back control

Four Steps From Hesitation to a Firm Limit

You will finish with a deposit or loss limit that is saved and confirmed in your account.

Settings, then limits
Sign in and open your account settings. Check that the email address shown is the one you still use, because confirmations go there.
Find the limits tab
Choose the limits section from the menu. Read the list of controls before you touch anything, so you know which one fits your situation.
Pick your control
Pick deposit limits or loss limits, then enter the amount that suits your budget. Think of it as the cost of entertainment, not a target.
After the change
Save the change and wait for the confirmation to appear on screen. Read the summary line back to yourself before you close the settings.

What you gain by catching it early

By the time a session feels heavy, the decisions have usually already slipped. Catching the shift early gives you room to act with a clear head: a limit set in advance, or a pause, is the simplest first step.

Read these against your last few weeks, not against anyone else.

  • Play creeping into work hours
  • Chasing a figure you had in mind
  • Spending you would not mention to anyone
  • Lying awake doing the sums
  • Borrowing to keep the account topped up
  • Promises to stop that lasted a day
  • Family time quietly given up

Keep Anyone Under 18 Out, and Stay Close to Whoever Worries

When You Sign Up. Anyone opening an account here confirms they are 18 or older, as the legal_age rule sets out. Identity documents are requested before a first withdrawal, which keeps the name on the account matched to a real adult.

Does Blocking Software Cover Phones Too? Installing site-blocking software on a shared phone or computer adds a second line of defence. Choose a tool that covers every browser on the device and keep the password with an adult who does not play.

Who Should a Worried Relative Call? Sitting down without blame usually works better than an argument about money. GamCare runs the National Gambling Helpline on 0808 8020 133, day or night and free, for relatives as well as players.

When a day off is not enough

Do I just need a few days off? Hours or days away from the account, started from inside it when you need breathing space. While it runs, access is blocked and the break lifts on its own once the period ends.

Closing access for the long haul. A long closure of your access, started from your own settings and not undone early, however the week turns out. Choose it when you want the decision taken once, rather than remade each evening.

What does GAMSTOP cover? Run by The National Online Self Exclusion Scheme Limited, GAMSTOP blocks you from licensed sites for at least six months. Sign up online and it takes up to 24 hours to take effect. gamstop.co.uk

When you want to talk

Places to turn across the United Kingdom

It settles who answers, when they answer and what it costs you to ask.

National Gambling Helpline (GamCare)
The National Gambling Helpline, run by GamCare, is free and answers at any hour, every day. Staff listen without judgement, advise, and point players and relatives towards local support. 0808 8020 133 gamcare.org.uk
Gamblers Anonymous
Gamblers Anonymous holds free peer-led meetings where no appointment is needed, including meetings for family and friends. Ring ahead and you will be told where and when to come. gamblersanonymous.org.uk
Six Straight Answers

A Limit Set Before, Not After, a Loss

For the evening you want a straight answer before you decide anything at all.

Why do you check my age before I can play?+
Because a gambling account here is for adults only, and the law sets the line at 18+. Age and identity checks happen before play, not after, so nobody under the legal age can deposit or wager. Verification is part of the same process and takes a set time to complete.
Can I change a deposit limit after I have set one?+
You can adjust it in the same part of your account where you set it. Lowering takes effect as soon as you save it, while raising one is not instant. A limit is there to protect the plan you made calmly, so a raise waits rather than landing the moment you want it.
Is there a way out of a self-exclusion before it ends?+
No. A self-exclusion runs for the whole period you chose, and nobody here can shorten it, including our support team. The point of it is that the decision holds after the moment of doubt has passed. Pick a period you can live with, because it is fixed once saved.
How can I shut my account permanently?+
Write to our support address and ask for your account to be closed, and the team will confirm the closure and explain any steps that remain, such as withdrawing any remaining balance first. Closing removes your access for good, so it suits a firm decision rather than a pause.
Will blocking myself here keep me off other casino sites?+
No. A self-exclusion taken in your account applies to Westace Casino only. To cover other licensed operators in the United Kingdom, you need GAMSTOP, the national online self-exclusion scheme run by The National Online Self Exclusion Scheme Limited, which you join separately.
What happens during a cooling-off period?+
During a cooling-off period your account is blocked for the stretch you agreed, and no deposits or play are possible. When it ends, access returns on its own without you needing to ask. Choose it when you want a break of days or weeks rather than a long exclusion.

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